Product Description
Features
• Clinically proven pain relief
• Apply where it hurts
• Odour, drug and latex free
• Discreet and easy to use
• 15 intensity levels
• 20 minute treatments, auto shut-off
• Up to 50 uses before replacing battery/gel pads
• Starts working instantly
• Safe and effective
• No wires
• Portable, convenient carry case included
• Pulse rate 35Hz. Pulse width 200µs (fixed)
What’s included
• 1x PAINmate TENS machine
• 1x set self-adhesive gels pads
• 1x CR2032 lithium battery
• 1x carry case
DO NOT use if you: have a pacemaker, have cardiac arrhythmia, epilepsy or cancer. This unit should never be used to relieve undiagnosed pain. Before treating any symptoms of pain, you should consult your doctor. Please read the user manual before use.
ARTG number 227187
How much does delivery cost?
All deliveries from PAINmate are shipped with Australia Post.
Express Delivery Service at a flat rate of $10, Standard Delivery Service at a flat rate of $5 or orders over $39.90 FREE.
How long does delivery take?
Please allow 2 WORKING days for order PROCESSING before dispatch of your order. Depending on where you live, you should receive your goods in 2-5 days after dispatch for standard delivery. The Australia Post Express Service – guarantees next business day delivery within the Express Post network. The Express Post network covers over 80% of Australian business addresses, private addresses and Post Office boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links.
Do you deliver to work addresses?
Yes, PAINmate is happy to deliver to your work address, just be sure to put as much information as possible in your address details, so your purchases don’t go astray!
Do you deliver to PO boxes?
Yes, PAINmate can deliver to PO boxes.
Do I need to sign for deliveries?
If no one will be home during business hours, we suggest that you provide a work address for delivery, as Australia Post will not leave parcels unattended. A delivery card will be left listing which nearby Australia Post outlet the parcel can be collected in person if you are not home at the time of delivery.
I have received a faulty item, what should I do?
If you have received a faulty item, please contact our Customer Service team so they can help resolve the problem as quickly as possible.
An item is missing from my order, what should I do?
If there is something missing from your order, please contact our Customer Service team so they can help resolve the problem as quickly as possible.
Do you ship overseas?
Yes we do deliver to international destinations. Please contact us for delivery prices. Delivery time will be dependent on your country’s postal network.
Can I get a refund?
Please choose carefully as we do not refund or exchange if you change your mind.
We accept refunds in accordance with the Australian Consumer Law. This enables you to return a product that is faulty, not fit for purpose, significantly different to those shown or described or unsafe.
Please note:
- Proof of purchase – your receipt is required for any refund or exchange.
- Refunds will be issued as per your original payment method.
- We have the right to assess the age and condition of returned goods prior to offering a repair, exchange or refund.
Matthew Stevenson – :
Absolutely love this TENS device. It works so well in relieving my lower back pain. Thanks PAINmate.
Sonia White – :
Purchased the PAINmate recently online and it has really helped to stop the pain in my knee caused by running. I found that rubbing a drop of water on the gel pads really did help to extend the life of them.
Emily Green (verified owner) – :
After recently purchasing a PAINmate I have found it to be very useful. Suffering from regular headaches and migraine I am able to use the PAINmate when my back and shoulder muscles start to tense and still continue what I am doing. The PAINmate is light and unobtrusive so I am able to use at work as well as at home and is easily carried in the small case included. I have since recommended the product to several family and friends as I have found it to be very effective.
Anonymous – SA (verified owner) – :
I have long standing lower back pain from a car accident some 25 years ago. After years and years of physiotherapy, chiropractic treatment and various exercise regimes, the use of PAINmate has more than anything else allowed me to control my pain levels with little additional medication. My family also uses the device for muscular strains and aches. I would fully recommend giving PAINmate a go.
Krista – NSW (verified owner) – :
I have suffered from chronic shoulder, neck and migraine related pain for over 2.5 years. Initially I was unsure if this device would work for me. I have now used the PAINmate daily since I purchased it two months ago.The PAINmate has helped me aid the pain between treatments. Whilst this product cannot replace physical therapy, it definitely does provide relief without having to rely on medication.
Karen – :
I had been wondering why with wifi and all these wireless thing that no one had come up with a TENS machine without wires. Suffering severe back pain and bone on bone in my knee I now wear on on my leg and one on my back when at work, the difference it has made is wonderful. I have reduced my reliance on medication and a new lease on life.
Lisa – :
I’ve used an old fashioned tens machine in the past but PAINmate is brilliant. Unobtrusive and easy to use. Enables me to keep going when the arthritis pain in my knees is unbearable. Would recommend anyone with pain try this!
Sue – :
I have had a TENS machine for several years, te cords always mad using it and continuing daily tasks awkward. I purchased the painmate today and this is not only cheaper than my other machine but it actually seems to work better! The ability to be able to leave it in pace and turn on so easily while doing normal activity is priceless. Hoping it will reduce the need for pain meds with continued use. Thank you painmate
Izzy – :
I have had a discectomy, with still some herniated discs along with osteoarthritis and Anklosing spondilitis and this little machine is my best friend, instant pain relief, faster than pills and the fact it is portable is fantastic.
Susan – :
After renovating I damaged myself badly, with muscle spasms in my lower back. I couldn’t move well, every movement made it spasm more. I couldn’t get out of bed without rolling onto the floor and pulling myself up using the wall or furniture as a brace. Bending over was agony. I could do nothing but sit in a chair and get help to the ladies room. After 2 weeks, several doctors visits and a pharmacopoeia of pain killers, I gave PAINmate a try. I placed it in various different areas each 20 minute cycle. The next morning, I rose from bed with little effort!!! I still have spasms, but PAINmate is now my best friend. I LOVE PAINmate.
Lynn (verified owner) – :
I have been using this for almost a week now. Battery was fine, just needed to clean the gel pads. Have definitely lowered dosage on pain meds, but still in need of them. Back to sleeping in bed & wearing the device all night, turning on when needed. I use immediately upon waking as meds take time to kick in & TENS takes up the slack. Am able to move arm away from body slightly now & can use my hand again, more than I could do one week ago. Can feel it loosening the tendons enabling usage & movement. Replaced battery today after many more than 50 uses! No complaints here.